Mark Reservations as No-Show During Date Roll

In the Auto Date Roll tab of the Night Audit screen, the Mark No-Show As section allows users to mark a no-show reservation as follows:

• Immediate

• Guaranteed

When the Immediate option is selected, the following changes occur:

• Inventories are released during date roll.

• The existing cancellation/no-show fee collection options are displayed.

• The no-show status of the reservations is sent to interfaces during date roll.

When the Guaranteed option is selected, the following changes occur:

• The inventory is held until the hold time is reached.

• The reservation status is not sent to the interfaces. The status remains as RES until the hold time.

• The No-Show (Guaranteed) status changes to No-Show after the hold time expires.

• The No-Show reservation can be reinstated until the date roll.

• Preauthorization will not be released when the reservation is marked as NOS (G).

The following options are displayed for collecting and posting the cancellation/no-show fee when the Guaranteed option is selected:

• Post no-show fees and collect payment

• Post no-show fees without collecting payment

• Do not post no-show fees and continue Auto Date Roll

Field	Description
Post No-Show Fees and Collect Payment	When this option is selected, the no-show fees will be collected during date roll. Users must select from the following actions to be performed when the date roll fails: Continue Auto Date Roll on payment method failure Stop Auto Date Roll on payment method failure
Post No-Show Fees Without Collecting Payment	When this option is selected, the no-show fee is posted, and the date roll continues without collecting the payment.
Do Not Post No-Show Fees and Continue Auto Date Roll	When this option is selected, the no-show fee will be posted, and the date roll continues.